Communications
When communications service offerings are bundled, the opportunity for revenue leakage increases exponentially. Leakage has many causes: bad data, system errors, misalignment of processes or fraud. Progress Software develops solutions that address these issues to assure the success of your revenue-generating business transactions. The largest service providers in the world rely on Progress solutions to reduce order fallout, minimize fraudulent activity, accelerate order delivery and more.
Communications Order Management
The Communications Order Management (COM) solution enables rapid deployment and dynamic order processing in response to the changing business environment, helping you improve customer satisfaction and retain customers.
Mainframe Integration
Expose mainframe data and logic to new internal account management and financial applications as well as customer-facing Web self-service initiatives. This will help provide more efficient data exchange with partner and affiliate organizations to promote channel sales.
OSS/BSS Integration
Create, maintain and govern common‐model‐based data services in your service‐oriented architecture (SOA). These services reduce the complexity and cost of your SOA implementations while improving agility.
Reduce Order Fallout
Enjoy complete end-to-end visibility into order processes so you can accelerate order delivery and diagnose and react to order fallout before revenue is impacted.
Real-time Visibility
Gain real-time visibility into your service delivery infrastructure, detect events that signal issues and capture those activities so your operators can take action automatically.
