What Are the ROI and Other Benefits of Using Actional?

The Total Economic Impact™ Of Progress Actional Management For Interconnected Applications: Implemented by a communication and media service provider - Forrester Consulting on behalf of Progress Software, February 2009

Based on the Forrester Total Economic Impact (TEI) methodology, frameworks and interviews, Forrester Consulting, in this commissioned study for Progress, measured the total economic impact and potential ROI that using Progress Actional delivered in monitoring and managing the CRM system of a leading media and entertainment services provider.

The Total Economic Impact Of Progress Actional Management For Interconnected Applications explains the study methodology and details benefits such as:

• Development time savings—from not having to instrument every single service.
  
  
• Reduced time to repair in the preproduction and production environments.
  
  
• Increased service availability.
  
  
• Decreased production incidents—through taking action before the business was affected.

SPECIAL OFFER! Register for this study and also receive the on-demand webinar, Understanding the Total Economic Impact of Progress Actional - featuring Randy Heffner, Forrester Vice President and Principal Analyst. Learn how you can manage the operations of your distributed, interconnected applications, and benefit from improved ROI and customer satisfaction.