Business Process Visibility

As service-oriented architecture (SOA) continues to mature, it is clear that security and compliance, and governance or process optimization issues cannot be solved by managing an SOA from a granular service-by-service approach. Increasingly, the business is demanding that IT demonstrate it is in alignment and provide transparency on how the IT system is supporting the needs of the business.

Progress® Actional® is the first SOA management platform to deliver Business Process Visibility™ (BPV), allowing both business and IT users to achieve a consistent, process-centric view of the operational services environment. business process visibility will enable you to manage and control your SOA infrastructure from a business process perspective, thus allowing you to:

• Author, apply, and enforce process-level policy.
  
  
• Seamlessly correlate between IT and business views of the same process.
  
  
• View only the enterprise infrastructure supporting a specific business process.
  
  
• Auto-discover a "process flow map" by observing real business transactions.

Actional provides automatic discovery of services and interdependencies.

With Actional for Business Process Visibility, service-based organizations now have complete business process visibility: across the infrastructure, by specific business criteria, and by individual process. Put simply, Actional enables you to truly align business and IT through:

• Improve business efficiency:
  - Optimize IT to deliver more business.
  - Quickly determine is business issues is IT related.
  - Gather business information to improve non IT related issues.
  
  
• Reduce Risk:
  - Apply policy and rules at a process level (Sarbox, Privacy).
  
  
• Provide faster and easier problem resolution:
  - IT and Business have a context for the discussion of the issue.
  
  
  - IT teams drilldown from a process view to find the source of problems.

In addition to providing solutions for business process visibility, Progress Software delivers solutions for business transaction assurance, root cause analysis, multi-site integration, and OSS/BSS integration. They also off a complete SOA infrastructure portfolio designed to give every enterprise the operational responsiveness they need to achieve revenue growth and improved customer satisfaction.