Technical Support Contact Information
Progress ObjectStore
Progress Software is dedicated to providing service to our worldwide customers. Below is a list of the Technical Support centers that can provide users with timely and reliable customer service.
To ensure that email messages promptly reach our Customer Support staff and not rejected as "spam", please include in the subject line a valid serial number, or the phrase: Technical Support issue. When corresponding with engineers about an existing issue, be sure to include your work request number (Wnnnnnnnn) in the subject line.
NORTH AMERICA
Tel: +1 781 280 4005
Email: realtime-support@progress.com
9:00am to 8:00pm EST Monday through Friday
EUROPE, MIDDLE EAST & AFRICA SUPPORT
Progress Software Europe B.V.
P.O. Box 8644
Schorpioenstraat 67
3067 GG Rotterdam
The Netherlands
Tel: EMEA Phone numbers
Email: emeasupport@progress.com
8:00am to 6:00pm CET Monday through Friday
ASIA PACIFIC
Japanese
Tel: +81 (0)3 3556 8325 (Japanese only)
Email: realtime-support-jp@progress.com
Australia & New Zealand
Toll Free: +1 800 064 797 (Australia only)
Tel: +61 3 9805 8686
Email: realtime-support@progress.com
9:00am to 5:00pm AEST (Sydney) Monday through Friday.
To contact the designated agent for notice under the Digital Millennium Copyright Act, please email dmca@progress.com or write to John Stewart, Progress Software Corporation, 14 Oak Park Drive, Bedford, MA 01730, (781) 280-4000.
