Instructions:
This ROI Calculator determines your return on BPM investment to build a business case. There are five types of gains considered in this evaluation. These are:
Automation Gains: These are the processing time and labor time gains achieved by automating the manual or semi-automated processes by defining the end-to-end process in BPM and creating process applications.
Optimization gains: These are the gains achieved by optimizing the applications using various analysis and simulations available in BPM to get the most out of your investment.
Solution development gains: These are the gains you get by choosing BPMS as a platform to develop your applications rather than coding from ground up. See how many forms, dashboards and reports you need and time it would take to build all these without BPM. Generally with BPM these times are 75% lower.
Regulatory & compliance gains: These are the savings that you'll have by having proper processes so that you do not have to pay compliance fines any more.
Quality Gains: These gains are more important from the customer satisfaction perspective and provide returns in terms of lower rework costs and customer repeat business.
There are a number of non-quantiatative benefits that are quite important but not a part of this analysis e.g. customer satisfaction level, employee empowerment, agility, etc.
After you input data to calculate gains from these. You'll need to enter your company's internal rate or return to calculate ROI. This would be a number generally between 5-8%.
This report would give you a high level picture of what to expect from your BPM investments. For detailed ROI analysis custom to your situation, please contact roi@savvion.com and we'll get in touch with you.