Savvion Customers

Many Progress Savvion customers have been able to enact business process improvement initiatives in as few as 30 days with returns as high as 300% - now that's some serious ROI! Here are some real world examples of how our customers have put business process management to work for them.

Apria Healthcare is America's leading provider of integrated home healthcare products and services. Apria selected Savvion BPM for their Order and Claims Management processes and say, "we believe the ROI on our BPM deployment will completely pay for our SAP upgrade in the first 12 months.”

Capital One is a diversified financial services company offering a broad array of credit, savings and loan products to customers in the United States, UK, and Canada. With Savvion BPM, they retired legacy applications, improved online response times and dealer satisfaction, achieved seamless interoperability with their .Net framework, and integrated with RDBMS and AS400 systems.

Johnson & Johnson is the world's most comprehensive manufacturer of health care products, as well as a provider of related services, for the consumer, pharmaceutical and medical devices and diagnostics markets. They struggled with inefficient initiation and change of employee services. With Savvion, they were able to empower their business owners to help define processes, improve cycle times for new employees, and simplify change/self service for existing employees.

King Fahd University of Petroleum and Minerals (KFUPM) is considered to be the MIT of the Middle East and boasts a total number of 9,500 students and serving as a role model for both other universities and business leaders. After deploying Savvion Process Modeler and and Process Asset Manager, KFUPM saw immediate ROI, improved the quality of work with BPM standardization, and reduced the time it took to process grant submittal.

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As a leading international provider of fiber-based communications services, Level 3 needed a comprehensive end-to-end order management solution that would lower operating expenses and deliver better support for growth and new products. They deployed SOA and BPM and the result is an integrated infrastructure that helps them achieve operational responsiveness through improved service delivery and a better alignment between business and IT.

Making Progress in Telco

As a global manufacturer with hundreds of suppliers and business partners, Motorola was faced with the challenge of managing thousands of existing parts while at the same time sourcing, qualifying and approving new parts for ongoing new product development. They selected Savvion BusinessManager to manage the processes associated with sourcing and qualifying new parts to meet critical scheduling requirements.

Making Progress in Manufacturing

NetGear is a worldwide provider of technologically advanced, branded networking products. They deployed a Savvion BPM so that they could improve their product lifecycle management. Today they are able able to re-coup costs via “re-stocking fees”, deliver proactive channel management, improve productivity, reduce errors, and meet regulatory compliance requirements.

Building trust in Web-based payment channels is a PayPal goal, so improving customer service, risk operations, and call center efficiency is a number one priority. Savvion BPM made it easier to bring on new merchants more quickly, provide intra-organizational rather than cross-departmental process agents, decrease agent downtime, reduce risk and improve customer service.

Reliance Life Insurance is an associate of Reliance Capital Ltd., which ranks among the top 3 financial services firms in India. Reliance Life Insurance needed to drastically reduce new business processing, and underwriting time and costs. Savvion business process management helped them seamlessly integrate all their systems, which gave them end-to-end visibility and control of the complete policy underwriting life cycle in real time.

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Seagate, the world’s largest disk drive manufacturer, markets its products through OEM manufacturers, distributors and resellers. To manage the complete partner relationship, Seagate selected Savvion BusinessManager to automate and manage the partner registration, service request and service administration processes. With BPM they were able to consolidate partner registration systems, gain greater IT agility for future automated provisioning, reduce overall partner service request costs, and provide users with traceability into all account activities and services.