Services
Progress Professional Services
Right Service at the Right Time with the Right Approach
Ensure your success with the right consulting, education, and advanced support services from Progress Services.
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Leverage Our Experience, Expertise and Worldwide Coverage
We offer consulting services that are targeted to your needs, so you can remain focused on achieving your goal. We strive to provide accountability, expertise, and methodology that will enable your organization to be successful.
Consulting Services offered by Progress include the following:
- Implementation consulting services – Learn what you can do with our products
- Integration consulting services – See what you can do with our products and other products and technologies
- Technology consulting services – Get important details and advice about our products
- Business domain consulting services – Discover the positive business impact our products can have on your business
Get the most out of Progress technologies with our award-winning education courses
Choose the level (beginner to advanced) and the style (instructor-led in-person classroom, or online courses) that best suits your needs and your learning styles.
Designed with input from our Product Engineering, Product Readiness Training, Professional Services and Technical Support teams, these courses are designed to help your team get the most out of your Progress products.
After completing the course curriculum, your team will have practical, hands-on knowledge to apply your Progress products and solve your business challenges.
| What it helps you do | What it means to you |
| Rapid skills development and knowledge transfer | Rapid ramp-up-time and resource readiness |
Benefit from tailored support coverage
Nothing is more important than protecting the technology investments you’ve made in your business. Progress Software’s Worldwide Technical Support Services provides worldwide, round-the-clock technical support and maintenance services to ensure your success with Progress products.
Our tiered support offerings – Mission Critical, Extended 24x7, and Basic – enable you to use the right level of support services to meet the needs of your application support team and your business users.
Our worldwide support centers span seven global locations, support over 135 active products in 16 native languages, providing our customers and partners with the information needed to ensure success.
The FUSE team offers open source, integrated and certified products based on Apache projects that are backed by enterprise-class professional services to support all phases of development and deployment.
Our enterprise support and professional services include:
- Pilot Support
- Enterprise Support
- Technical Support
- Consulting
- Getting Started
- Virtual Training
- On-Site Training
| What it helps you do | What it means to you |
| Manage effort of maintaining and developing using open source solutions. | You can leverage the FUSE product experts to efficiently maintain and thrive with your open source solution. |
No matter where you are in the sales order lifecycle, Progress Software’s Worldwide Customer Service team can provide the support you need. Our knowledgeable group and online resources can assist you with:
- Order delivery
- License and customer account information
- Product availability
- Pricing
- Policies
- Product quotes
- Sales order fulfillment
- Performing maintenance renewals
| What it helps you do | What it means to you |
| Manage your Progress product licenses quickly and efficiently | Getting the most out of your Progress licenses with minimal effort |
Professional Services
Get tools and guidance that will help you solve your business challenges, implement the right solution and optimize that solution to best suit your needs. Leverage our application infrastructure, SOA and industry experience, plus our Progress product expertise.
Customer Case Studies
Progress Professional Services has helped thousands of companies around the world solve even the most difficult business challenges.
Read our customer case studies for first-hand accounts of what Progress Professional Services has helped organizations achieve.
