Tech Support Direct

Our Technical Support team welcomes you to Tech Support Direct, an on-line resource that lets you submit and track technical issues 24 hours a day, 7 days a week. After you have been registered you will have the ability to:

Log a Call
Review a Call
Update a Call
Close a Call

* * * PLUS * * *

Get Call Status Reports
Access our Knowledge Base

To access this service, you must obtain a Tech Support Direct Login.

Please Note: This system is available to customers that have a current maintenance agreement directly with Progress Software.

PRIVACY TERMS OF USE TRADEMARKS CONTACT US

Progress Software Corporation supplies business application platform, soa infrastructure and data infrastructure software that simplifies and accelerates the development, deployment, integration and management of business applications and Service-Oriented Architecture (SOA). Our superior business application platforms include Progress OpenEdge for high performance SOA integration and software as a service (SaaS), and Progress Apama for complex event processing. Our innovative event-driven SOA infrastructure solutions include Progress Sonic Enterprise Service Bus (ESB), Progress DataXtend semantic data integrator, Progress Actional SOA management and SOA governance, and DataDirect data connectivity for mainframe SOA and web services. Our data infrastructure products include DataDirect Connect for database driver and data prov ider connections to relational databases and XML data integration, EasyAsk for enterprise search and e-commerce, and ObjectStore object data management.

Our Progress Objectstore product is a database management system that includes a high-performance object-oriented database management system (OODBMS). ObjectStore is an object database for enterprise or single-process database environments that require persistent, robust, and reliable transaction processing.